What we collect
We may collect account details, licensing data, support messages, payment metadata, device identifiers, and technical logs required to operate AuthSP securely.
- Account name, email, and access settings
- License keys, plan level, and usage state
- Support messages, feedback, and attachments
- IP address, browser, and device information
How we use data
We use data to create accounts, validate licenses, deliver support, process billing, detect abuse, and keep the platform stable for all users.
- Authenticate users and protect sessions
- Prevent fraud, spam, and abuse
- Process payments and refund requests
- Improve product quality and support response
Cookies and local storage
We may use cookies or local storage for login persistence, preference saving, and basic security controls. You can clear them in your browser at any time.
- Login session cookies
- Theme and preference storage
- Security and CSRF protections
Sharing and disclosure
We do not sell personal data. We may share limited information with payment processors, infrastructure providers, or legal authorities when necessary to run the service or comply with law.
- Payment gateway providers
- Hosting, cache, and messaging infrastructure
- Compliance with lawful requests
Retention and deletion
We retain data only as long as needed for the service, billing, security, or legal obligations. Support uploads may be removed after a reasonable retention window.
- Keep only what we need to operate
- Remove expired support files on schedule
- Preserve records required by law
Your choices
You can update account settings, request support, or ask us to review stored information where applicable. Some records may be kept for security or legal reasons.
- Update profile and contact info
- Request support through the app or Discord
- Ask about stored data or deletion eligibility
India / governing law
This policy is intended for an India-based SaaS and should be reviewed by your legal advisor. Disputes and interpretation should be handled under the laws of India, subject to applicable consumer and data protection rules.
- Recommended governing law: India
- Review for Information Technology Act / consumer law alignment
- Local legal review strongly recommended
Contact
For privacy questions, contact support through the dashboard, Discord community, or email listed in the app footer.
- Support hub: /app/?page=support
- Discord community: https://discord.gg/XRkGzaPadK
- Telegram community: https://t.me/AuthSP